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Job Satisfaction and Citizenship Behavior of Employees of Private Universities in the Central Jakarta Region

Author

Listed:
  • Rahayu Endang Suryani

    (Universitas Persada Indonesia Y.A.I, Indonesia)

  • Herminda Herminda

    (Universitas Persada Indonesia Y.A.I, Indonesia)

  • Darmin Darmin

    (Universitas Persada Indonesia Y.A.I, Indonesia)

Abstract

The purpose of this research is to know and analyze job satisfaction factors and citizenship behavior of employees private university. The methods of this research are descriptive and causality methods. Problems of this research formulated in 7 hypotheses that SEM tests analysis with Lisrel 8.80 software and 214 respondents. The research finding is there is the positive and significances influence of the Organizational commitment and work-life balance simultaneously on job satisfaction, and there is the positive and significances influence of the Organization commitment, work-life balance, and job satisfaction simultaneously on behavior of organizational citizenship, wherever job satisfaction is the dominant variable to more influence on behavior of organizational citizenship. Advice managerial, to build behavior of organizational citizenship employees, in the future, management private university have to build job satisfaction through the working conditions of that supports. While to improve job satisfaction, management private university have to build Affective commitment and work-life balance trough Personal Life Enhancement of Work employees private university in Central Jakarta.

Suggested Citation

  • Rahayu Endang Suryani & Herminda Herminda & Darmin Darmin, 2019. "Job Satisfaction and Citizenship Behavior of Employees of Private Universities in the Central Jakarta Region," International Review of Management and Marketing, Econjournals, vol. 9(2), pages 54-56.
    • Handle: RePEc:eco:journ3:2019-02-9
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    References listed on IDEAS

    as
    1. Masakure, Oliver, 2016. "The effect of employee loyalty on wages," Journal of Economic Psychology, Elsevier, vol. 56(C), pages 274-298.
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    More about this item

    Keywords

    organizational commitment; work-life balance; job satisfaction; organizational citizenship behavior.;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • N75 - Economic History - - Economic History: Transport, International and Domestic Trade, Energy, and Other Services - - - Asia including Middle East

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