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Digital health and management of chronic disease: A multimodal technologies typology

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  • Camille Vansimaeys
  • Lamya Benamar
  • Christine Balagué

Abstract

This cross‐sectional descriptive study aims to (1) describe the current digital technology (DT) use of people with chronic diseases (CD) by identifying different user profiles and (2) determine whether those profiles have specific characteristics regarding health‐related variables and patient–doctor relationship quality (RQ). An online questionnaire assessing the uses of multiple types of DT (the Internet, mobile applications and connected devices) and several dimensions related to health and patient–doctor RQ was completed by 954 individuals living with CD. DT user groups were obtained by k‐means cluster analysis and then compared using Mann–Whitney tests. The results show three profiles of DT users: (1) hyperconnected (8.9%, regular users of all DTs), (2) biconnected (19.1%, regular users of the Internet and mobile apps) and (3) hypoconnected (72%, casual users of the Internet only). The hyperconnected and biconnected groups are more empowered, more knowledgeable about their treatment and more committed to their doctors than the hypoconnected group. Nonadherence to treatment, health motivations, self‐efficacy for health management and the trust dimension of the patient–doctor RQ did not differ between groups. We conclude by discussing the low use of the most recent technologies in the CD population, although these technologies seem to provide access to health information that empowers patients and leads to a better relationship with their doctors.

Suggested Citation

  • Camille Vansimaeys & Lamya Benamar & Christine Balagué, 2021. "Digital health and management of chronic disease: A multimodal technologies typology," International Journal of Health Planning and Management, Wiley Blackwell, vol. 36(4), pages 1107-1125, July.
    • Handle: RePEc:bla:ijhplm:v:36:y:2021:i:4:p:1107-1125
    DOI: 10.1002/hpm.3161
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    3. Stewart Loane, Susan & D'Alessandro, Steven, 2014. "Empowered and knowledgeable health consumers: The impact of online support groups on the doctor–patient relationship," Australasian marketing journal, Elsevier, vol. 22(3), pages 238-245.
    4. Camacho, Nuno & De Jong, Martijn & Stremersch, Stefan, 2014. "The effect of customer empowerment on adherence to expert advice," International Journal of Research in Marketing, Elsevier, vol. 31(3), pages 293-308.
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