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Trust as an element of informal coordination and its relationship with organizational performance

Author

Listed:
  • Marco Tulio F. Zanini

    (Universidade Federal da Paraíba (PPGE/UFPB), Brazil)

  • Carmen P. Migueles

    (Universidade Federal do Rio Grande do Sul (PPGE/UFRGS), Brazil)

Abstract

The main objective of this article is to contribute to a better understanding of trust issues within organizations to expand and refine theoretical constructs. Trust is approached in the economic perspective as a social mechanism for management. We seek to understand the role of trust in the informal coordination of relational contracts. We approach trust as a critical element in the execution of diverse organizational tasks and its mediating relationship with organizational performance. We conclude that trust is central to a better understanding of relational contracts and that investments made in a management style based on trust should observe economic rationality.

Suggested Citation

  • Marco Tulio F. Zanini & Carmen P. Migueles, 2013. "Trust as an element of informal coordination and its relationship with organizational performance," Economia, ANPEC - Associação Nacional dos Centros de Pós-Graduação em Economia [Brazilian Association of Graduate Programs in Economics], vol. 14(2), pages 77-87.
    • Handle: RePEc:anp:econom:v:14:y:2013:i:2:77_87
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    Citations

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    Cited by:

    1. Xu, Qiao & Fernando, Guy D. & Tam, Kinsun, 2019. "Trust and firm performance: A bi-directional study," Advances in accounting, Elsevier, vol. 47(C).
    2. OMISORE, Segun & Ho, Manh-Toan, 2019. "Corporate Entrepreneurship, Strategy Formulation, and the Performance of the Nigerian Manufacturing Sector," Thesis Commons u39nc, Center for Open Science.
    3. Agnieszka Bieńkowska & Katarzyna Walecka-Jankowska & Anna Zabłocka-Kluczka & Joanna Zimmer, 2018. "Influence of intra-organizational trust on organizational outcomes," Operations Research and Decisions, Wroclaw University of Science and Technology, Faculty of Management, vol. 28(4), pages 9-30.

    More about this item

    Keywords

    Trust; Informal coordination; Relational contract; Organizational performance;
    All these keywords.

    JEL classification:

    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M5 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics
    • M55 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Contracting Devices
    • J4 - Labor and Demographic Economics - - Particular Labor Markets
    • J41 - Labor and Demographic Economics - - Particular Labor Markets - - - Labor Contracts

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