IDEAS home Printed from https://ideas.repec.org/a/aic/revebs/y2014d14tuguleaa.html
   My bibliography  Save this article

Does A Different Year Of Study Means Different Important Credibility Dimensions? A Study On The Dimensions Of Credibility Of Online Sales Websites

Author

Listed:
  • Oana TUGULEA

    (University “Alexandru Ioan Cuza” – Iasi, 22nd Carol I Blvd., Iasi, Romania)

Abstract

Web sites credibility is an important e-marketing issue that influences consumer behavior and buying intention. Two sub-samples were investigated in this study. The purpose of study is to identify differences in perception of the two sub-samples on dimensions of credibility of online sales Website. The aims are: (1) to identify dimensions significantly differently evaluated by the two categories of respondents; (2) to identify important dimensions from the perspective of one of the groups; (3) to identify important dimensions from the other group’s perspective. While students in second year of study (the first sub-sample) consider five dimensions to be important (detailed information, relationship – communication, expertise, framing adverts and personal experience), third year of study students (the second sub-sample) put a special emphasis on two dimensions (real world feel and expertise). We notice that both categories of students consider the dimension of expertise to be important. Different year of study means different professional experience due to certain courses.

Suggested Citation

  • Oana TUGULEA, 2014. "Does A Different Year Of Study Means Different Important Credibility Dimensions? A Study On The Dimensions Of Credibility Of Online Sales Websites," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 14, pages 31-49, December.
    • Handle: RePEc:aic:revebs:y:2014:d:14:tuguleaa
    as

    Download full text from publisher

    File URL: http://rebs.feaa.uaic.ro/articles/pdfs/207.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Chong Ju Choi & Carla C. J. M. Millar & Caroline Y. L. Wong, 2005. "Knowledge and the State," Palgrave Macmillan Books, in: Knowledge Entanglements, chapter 0, pages 19-38, Palgrave Macmillan.
    2. Andreia Gabriela ANDREI & Adriana ZAIÞ, 2014. "Perceptions Of Warmth & Competence In Online Networking: An Experimental Analysis Of A Company Launch," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 13, pages 11-29, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Oliver Hinz & Jochen Eckert, 2010. "The Impact of Search and Recommendation Systems on Sales in Electronic Commerce," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(2), pages 67-77, April.
    2. Xiao-Bai Li & Jialun Qin, 2017. "Anonymizing and Sharing Medical Text Records," Information Systems Research, INFORMS, vol. 28(2), pages 332-352, June.
    3. Knox, George & Datta, Hannes, 2020. "Streaming Services and the Homogenization of Music Consumption," Other publications TiSEM 0e4d6202-dcc5-4834-ba93-a, Tilburg University, School of Economics and Management.
    4. Elena – Madalina VATAMANESCU & Ioana – Felicia CONSTANTIN, 2015. "Facebook Usage as Social Screening. Exploring the Approach of Admissions Officers from Management Colleges," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 3(1), pages 61-77, March.
    5. Dimitrov, Kiril, 2012. "Natural analogies among organizational culture models," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 5(1), pages 99-125.
    6. Fanjuan Shi & Jean-Luc Marini, 2014. "Do we need to believe Data/Tangible or Emotional/Intuition?," Post-Print halshs-01065283, HAL.
    7. Lawrence Bunnell & Kweku-Muata Osei-Bryson & Victoria Y. Yoon, 0. "RecSys Issues Ontology: A Knowledge Classification of Issues for Recommender Systems Researchers," Information Systems Frontiers, Springer, vol. 0, pages 1-42.
    8. Oana TUGULEA, 2015. "Different Web Credibility Assessment As A Result Of One Year Difference In Education. A Study On The Dimensions Of Credibility Of Commercial Presentation Websites," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 16, pages 117-133, December.
    9. Martinovici, A., 2019. "Revealing attention - how eye movements predict brand choice and moment of choice," Other publications TiSEM 7dca38a5-9f78-4aee-bd81-c, Tilburg University, School of Economics and Management.
    10. Perkmann, Markus & Salandra, Rossella & Tartari, Valentina & McKelvey, Maureen & Hughes, Alan, 2021. "Academic engagement: A review of the literature 2011-2019," Research Policy, Elsevier, vol. 50(1).
    11. Yan Chen & F. Maxwell Harper & Joseph Konstan & Sherry Xin Li, 2010. "Social Comparisons and Contributions to Online Communities: A Field Experiment on MovieLens," American Economic Review, American Economic Association, vol. 100(4), pages 1358-1398, September.
    12. Joanna Sokolowska & Patrycja Sleboda, 2015. "The Inverse Relation Between Risks and Benefits: The Role of Affect and Expertise," Risk Analysis, John Wiley & Sons, vol. 35(7), pages 1252-1267, July.
    13. Fischer, Leonie & Heckemeyer, Jost H. & Spengel, Christoph & Steinbrenner, Daniela, 2021. "Tax policies in a transition to a knowledge-based economy: The effective tax burden of companies and highly skilled labour," ZEW Discussion Papers 21-096, ZEW - Leibniz Centre for European Economic Research.
    14. Donald R. Haurin & Stuart S. Rosenthal, 2009. "Language, Agglomeration and Hispanic Homeownership," Real Estate Economics, American Real Estate and Urban Economics Association, vol. 37(2), pages 155-183, June.
    15. Jong Won Min, 2019. "The Influence of Stigma and Views on Mental Health Treatment Effectiveness on Service Use by Age and Ethnicity: Evidence From the CDC BRFSS 2007, 2009, and 2012," SAGE Open, , vol. 9(3), pages 21582440198, September.
    16. Zhan (Michael) Shi & T. S. Raghu, 2020. "An Economic Analysis of Product Recommendation in the Presence of Quality and Taste-Match Heterogeneity," Information Systems Research, INFORMS, vol. 31(2), pages 399-411, June.
    17. Voxi Amavilah & Antonio R. Andrés, 2014. "Globalization, Peace & Stability, Governance, and Knowledge Economy," Research Africa Network Working Papers 14/012, Research Africa Network (RAN).
    18. Alwang, Jeffrey & Larochelle, Catherine & Barrera, Victor, 2017. "Farm Decision Making and Gender: Results from a Randomized Experiment in Ecuador," World Development, Elsevier, vol. 92(C), pages 117-129.
    19. Yanina Welp & Ferran Urgell & Eduard Aibar, 2007. "From Bureaucratic Administration to Network Administration? An Empirical Study on E-Government Focus on Catalonia," Public Organization Review, Springer, vol. 7(4), pages 299-316, December.
    20. Wei Zhou & Junhao Wen & Qiang Qu & Jun Zeng & Tian Cheng, 2018. "Shilling attack detection for recommender systems based on credibility of group users and rating time series," PLOS ONE, Public Library of Science, vol. 13(5), pages 1-17, May.

    More about this item

    Keywords

    credibility; Website; regression analysis; dimension; construct;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M39 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aic:revebs:y:2014:d:14:tuguleaa. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sireteanu Napoleon-Alexandru (email available below). General contact details of provider: https://edirc.repec.org/data/feaicro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.