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Measuring The White-Collar Clients� Trust In The Public Institutions Ï¿½ An Increasing Demand Triggered By The Raising Awareness Of The Corruption Phenomenon

Author

Listed:
  • Teodora BITOIU

    (National University of Political Studies and Public Administration, Faculty of Public Administration, teodora.bitoiu@administratiepublica.eu, Bucharest, Romania,)

  • Florin Marius POPA

    (National University of Political Studies and Public Administration, Faculty of Public Administration, florin.popa@administratiepublica.eu, Bucharest, Romania,)

Abstract

The papers aims at adding to the current of assessing the level of corruption, public administration reform and their impact upon the economic development a in-depth study that emphasizes once again the strong link between corruption and public administration as a provider of public service (Rose-Ackerman, 1999; Mauro 1998). Moreover, the issue that the paper is underlying refers to the lack of more developed and accurate instruments and methodologies that measure the corruption level in different fields of activity, and, as a consequence, the need to firstly estimate the intensity of the phenomenon upon the clients of the public administration. In order to avoid general perceptions, the authors decided to limit the research on a sample comprising only respondents that are both clients and providers of a public service (referred to as white-collar clients), hence assuming they have a more accurate understanding of the phenomenon.

Suggested Citation

  • Teodora BITOIU & Florin Marius POPA, 2015. "Measuring The White-Collar Clients� Trust In The Public Institutions Ï¿½ An Increasing Demand Triggered By The Raising Awareness Of The Corruption Phenomenon," Journal of Public Administration, Finance and Law, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, vol. 8(8), pages 16-33, December.
    • Handle: RePEc:aic:jopafl:y:2015:v:8:p:16-33
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    References listed on IDEAS

    as
    1. Matei, Ani & Popa, Florin, 2009. ""State capture" versus "administrative corruption". A comparative study for the public health service in Romania," MPRA Paper 17566, University Library of Munich, Germany.
    2. Daniel Kaufmann & Aart Kraay & Massimo Mastruzzi, 2004. "Governance Matters III: Governance Indicators for 1996, 1998, 2000, and 2002," The World Bank Economic Review, World Bank, vol. 18(2), pages 253-287.
    3. Clarke, George R. G. & Xu, Lixin Colin, 2004. "Privatization, competition, and corruption: how characteristics of bribe takers and payers affect bribes to utilities," Journal of Public Economics, Elsevier, vol. 88(9-10), pages 2067-2097, August.
    4. Ioana Teodora DINU, 2012. "The bad public decisions’ ripple – setting the education off balance. Marketing simulation – education design decisions," Theoretical and Applied Economics, Asociatia Generala a Economistilor din Romania - AGER, vol. 0(8(573)), pages 37-52, August.
    5. Mauro, Paolo, 1998. "Corruption and the composition of government expenditure," Journal of Public Economics, Elsevier, vol. 69(2), pages 263-279, June.
    6. Susan Rose-Ackerman, "undated". "Trust, Honesty, and Corruption: Reflection on the State-Building Process," Yale Law School John M. Olin Center for Studies in Law, Economics, and Public Policy Working Paper Series yale_lepp-1013, Yale Law School John M. Olin Center for Studies in Law, Economics, and Public Policy.
    Full references (including those not matched with items on IDEAS)

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