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Die geplante Flexibilität: ISO 9001-konforme Steuerung agiler Prozesse

Author

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  • Japing, Tonio
  • Adam, Patricia A.

Abstract

Agile Prozesse und zertifizierte Managementsysteme wirken anfänglich wie ein Widerspruch, insbesondere hinsichtlich der Steuerung des Prozessverlaufs sowie der Kontrolle beabsichtigter Ergebnisse. Doch ein wissenschaftlicher Blick auf etablierte Formen der Prozesssteuerung legte im Rahmen einer Masterarbeit offen, dass sich einheitliche Mechanismen dahinter verbergen, die auch auf agile Prozesse angewendet werden können. Fünf erkannte Prozesssteuerungsmechanismen geben dem Leser konkrete Ansatzpunkte zur ISO 9001-konformen Steuerung und Kontrolle agiler Prozesse.

Suggested Citation

  • Japing, Tonio & Adam, Patricia A., 2021. "Die geplante Flexibilität: ISO 9001-konforme Steuerung agiler Prozesse," Schriftenreihe Management 7, Hochschule Hannover - University of Applied Sciences and Arts, Department of Business Administration.
    • Handle: RePEc:zbw:hshwim:7
    DOI: 10.25968/opus-2095
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