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An updated look at the computer services industry


  • Jamie Carson

    (Statistics Canada)


This paper looks at the fast-growing computer services industry in Canada, with a particular focus on software developers, data processing firms, systems consultants, and Internet service providers. The growth of the industry is described using a variety of statistics. Key industry trends, developments and impacts are also described: business process outsourcing, electronic commerce and just-in-time delivery systems, for example. This analysis of computer services looks at the types of firms in the industry, along with industry averages for revenues, expenses and profit margins. Also examined are differences between small and large firms, regional differences in Canadian business operations, details on the industry's cost structure, data on various business activities, and which industries are key clients for computer services firms.

Suggested Citation

  • Jamie Carson, 2005. "An updated look at the computer services industry," Industrial Organization 0508007, EconWPA.
  • Handle: RePEc:wpa:wuwpio:0508007
    Note: Type of Document - pdf; pages: 24

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    References listed on IDEAS

    1. Barrie R. Nault & Albert S. Dexter, 1994. "Adoption, Transfers, and Incentives in a Franchise Network with Positive Externalities," Marketing Science, INFORMS, vol. 13(4), pages 412-423.
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    3. Jerzy Mycielski & Yohannes E. Riyanto & Filip Wuyts, 2000. "Inter- and Intraband Competition and the Manufacturer-Retailer Relationship," Journal of Institutional and Theoretical Economics (JITE), Mohr Siebeck, Tübingen, vol. 156(4), pages 599-599, December.
    4. Rey, Patrick & Tirole, Jean, 1986. "The Logic of Vertical Restraints," American Economic Review, American Economic Association, vol. 76(5), pages 921-939, December.
    5. Shantanu Dutta & Mark Bergen & George John, 1994. "The Governance of Exclusive Territories When Dealers can Bootleg," Marketing Science, INFORMS, vol. 13(1), pages 83-99.
    6. Alexander, Cindy R & Reiffen, David, 1995. "Vertical Contracts as Strategic Commitments: How Are They Enforced?," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 4(4), pages 623-649, Winter.
    7. Lahiri, Sajal & Ono, Yoshiyasu, 1988. "Helping Minor Firms Reduces Welfare," Economic Journal, Royal Economic Society, vol. 98(393), pages 1199-1202, December.
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