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Learning Histories: A New Tool For Turning Organizational Experience Into Action"

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  • Art Kleiner
  • George Roth

Abstract

June 1997 A In our personal lives, experience is often the best teacher , or so the old saying goes. Why not, then, in corporate life? After a major event , a new product failure, a wild business breakthrough, a downsizing crisis, or a merger , many companies seem to stumble on in ways that miss the lessons of the past. Mistakes get repeated, while smart decisions do not. Most importantly, the old ways of thinking which led to past mistakes are never talked about; which often means that they are left in place to spawn new mishaps ad infinitum.

Suggested Citation

  • Art Kleiner & George Roth, "undated". "Learning Histories: A New Tool For Turning Organizational Experience Into Action"," New 21st Century Working Papers Series 002, MIT Center for Coordination Science.
    • Handle: RePEc:wop:mit21c:002
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