Effect Of E-Procurement System On The Performance Of Tendering Process In Rwanda: A Case S Of Rutsiro District (2017- 2020)

The general objective of this study was to assess the effect of the e-procurement system on the performance of the tendering process in Rwanda, especially in Rutsiro District. The specific objectives were to find out how the use of a single online portal for stakeholders has increased the competition level of the tendering process in Rutsiro District, to examine the effect of electronic access on information related to the tendering process of Rutsiro District, to assess the impact of access of tenders published and submission of bids on the Cost and Time management of the tendering process in Rutsiro District and to determine the extent to which easy communication between Procuring Entity and Bidders enhance the transparency of Tendering process in Rutsiro District. The target population of the study was the procurement officer in Rutsiro District, the tender committee in Rutsiro District, and bidders of Rutsiro District whose total number amounts to 238. All these categories were given questionnaire copies to assess the effect of e-procurement and the performance e of the Tender process in Rutsiro District. The sample size was 149 and is taken based on the formula developed by Yamane. In conducting this study, stratified random sampling was used for the quantitative approach to select the respondents. This technique allowed the researcher to achieve research objectives. To get there, the researcher distributed questionnaire copies to officials of Rutsiro area in procurement, Finance, tender committee, and bidders of Rutsiro region. After that, data were entered into SPSS 20 to get frequency tables and their related percentages of correlation. A single online portal for stakeholders has a 64.4 percent of effect on the performance of the tendering process in Rutsiro District. The correlation coefficient of 0.803 indicates a high positive relationship between the independent and dependent variables. Electronic access to information has an influence of 37.9 percent on the performance of the tendering process in Rutsiro District. The connection ratio(coefficient) of 0.615 implies that the independent and dependent variables have a medium positive relation. Access of tenders published and submission of bids) has an influence of 59.1 percent on the performance of the tendering process in Rutsiro District. The relationship coefficient of 0.636 implies that the independent and dependent variables have a medium positive connection. Tendering process performance in the same district is significantly influenced by easy communication of e-procurement at 68.2%, according to the R Squared analysis. The government should provide subsidies to encourage bidders, all institutions both Private and Public to join and use E-procurement. For example, they could provide free training on the use of e-procurement systems that is affordable to most people working in private institutions. As a result, more people will be able to attend the training and thus be empowered with knowledge Key words: E-Procurement System; Performance; Tendering Process