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Uso del correo electrónico: Un análisis empírico en la Universidad Complutense de Madrid

Author

Listed:
  • Irene Albarrán Lozano

    (Facultad de Ciencias Económicas y Empresariales. Universidad Complutense de Madrid)

  • Carmen de Pablos Heredero

    (Área de Organización de la Universidad Rey Juan Carlos)

  • Antonio Montero Navarro

    (Área de Organización de la Universidad Rey Juan Carlos)

Abstract

El correo electrónico es uno de los medios de comunicación que se perfila como fundamental en las comunicaciones en los próximos años. El ámbito universitario no puede ser ajeno a esta realidad, por sus características propias, tanto en la faceta docente como investigadora. Con el fin de comprobar la implantación real del correo electrónico en la Universidad Complutense de Madrid, hemos diseñado y realizado una encuesta, que trata de recoger la opinión de los docentes en torno al uso y conocimiento del correo electrónico y otros medios informáticos, así como su actitud hacia los mismos. Igualmente, nos hemos interesado por algunas cuestiones relevantes en torno al correo, como son su grado de satisfacción y las expectativas que genera. Se ha contrastado empíricamente la existencia de diversas relaciones, destacando la influencia de las actitudes previas en los niveles de conocimiento de las herramientas, y la de dicho conocimiento en la posterior utilización de los mismos. Del mismo modo, hemos podido constatar la existencia de notables diferencias entre las diversas áreas de conocimiento y categorías profesionales.

Suggested Citation

  • Irene Albarrán Lozano & Carmen de Pablos Heredero & Antonio Montero Navarro, 1999. "Uso del correo electrónico: Un análisis empírico en la Universidad Complutense de Madrid," Documentos de trabajo de la Facultad de Ciencias Económicas y Empresariales 99-09, Universidad Complutense de Madrid, Facultad de Ciencias Económicas y Empresariales.
  • Handle: RePEc:ucm:doctra:99-09
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    References listed on IDEAS

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    Keywords

    Correo electrónico; Comunicaciones.;

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