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Ethics Auditing and Conflict Analysis as Management Tools


  • Anu Virovere

    () (Institute of Business Administration at Tallinn University of Technology)

  • Merle Rihma

    () (Institute of Business Administration at Mainor Business School)


This paper deals with management tools like conflict analysis and ethics auditing. Ethics auditing is understood as an opportunity and agreement to devise a system to inform on ethical corporate behaviour. This system essentially aims to increase the transparency and credibility of a companyís commitment to ethics. At the same time, the process of elaborating this system allows us to introduce the moral dimension into the companyís actions and decisions, thereby completing a key dimension of the production, maintenance and development of trust capital. Conflicts in organizations are directly or indirectly caused by violation of ethical principles. Both conflict analysis and ethics auditing help to lower the number of conflicts. In the first chapter we give an overview of different ethical management instruments. In the next chapters the ethics auditing process and conflict analysis as a management tool are described. Also their use in managing organizations plus raising levels of motivation and effectiveness is shown.

Suggested Citation

  • Anu Virovere & Merle Rihma, 2008. "Ethics Auditing and Conflict Analysis as Management Tools," Working Papers 184, Tallinn School of Economics and Business Administration, Tallinn University of Technology.
  • Handle: RePEc:ttu:wpaper:184

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    business ethics; corporate social responsibility; ethics; ethics auditing; conflict; conflicts analyses; social audits; social reporting; organizational effectiveness.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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