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Productivity In The Public Service: A Review Of The Literature

Author

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  • Peter Harrison
  • Andrew Sharpe

Abstract

This report provides a comprehensive review of the literature on productivity measurement in the public sector, prepared for the Treasury Board of Canada Secretariat. It covers definitions, concepts, and measurement issues including frameworks for understanding inputs, outputs, outcomes, and productivity. An international survey of government productivity measurement practices in the United States, United Kingdom, New Zealand, Finland, Australia, and OECD countries is provided. The report examines how Canada can improve public service productivity measurement and explores linkages between the People Management Framework and productivity.

Suggested Citation

  • Peter Harrison & Andrew Sharpe, 2024. "Productivity In The Public Service: A Review Of The Literature," CSLS Research Reports 2024-06, Centre for the Study of Living Standards.
    • Handle: RePEc:sls:resrep:2406
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    File URL: https://csls.ca/research/productivity-in-the-public-service-a-review-of-the-literature/
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    File URL: https://csls.ca/wp-content/uploads/2026/07/csls2024-06-1.pdf
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