IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this paper

Correlation Analysis of Building Performance and Occupant’s Satisfaction via Post Occupancy Evaluation for Malaysia’s Public Buildings

Listed author(s):
  • Khalil, Natasha
  • Husin, Husrul Nizam
  • Adnan, Hamimah
  • Nawawi, Abdul Hadi
Registered author(s):

    The purpose of a building is to provide shelter for activities that carried out by the building users. The question is, does the facilities in the building perform well and appropriate to its use? The needs of occupants are affected by the building performance and on occupants’ evaluation of the buildings. Hence, Post Occupancy Evaluation (POE) is introduced to empower the occupants’ opinion as the benchmark of building performance evaluation. POE comprises as one of the technique that is used to evaluate whether a building meets the user’s requirement. The broad aim of this paper is to determine the correlation of public buildings and occupant’s satisfaction; in order to seek possible opportunities for government involvement (as the building owner) and the public (as the user) to evaluate the performance criteria. By using a proposed framework of POE, the study has revealed that 74% of the aspects in building performance are in high correlation with the occupants’ satisfaction. The study concludes that the application of POE is effective and beneficial to be used by the public sector in evaluating the performance of public buildings in Malaysia.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    File Function: original version
    Download Restriction: no

    Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 19634.

    in new window

    Date of creation: 20 May 2009
    Handle: RePEc:pra:mprapa:19634
    Contact details of provider: Postal:
    Ludwigstraße 33, D-80539 Munich, Germany

    Phone: +49-(0)89-2180-2459
    Fax: +49-(0)89-2180-992459
    Web page:

    More information through EDIRC

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:19634. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Joachim Winter)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.