Organizational Culture And Employee Performance In Lagos State Civil Service Commission, Ikeja, Nigeria

The values and norms of an organisation affect the nature of the organisation. Also, leadership in every organisation manages and directs the actions of employees. The purposes of this study are: to highlight the type of leadership that is best suitable for the management of Lagos State Civil Service Commission with a view to determining the effect of organisational culture on effective and efficient service delivery by employees in Lagos State Civil Service Commission. This research adopted a descriptive survey research design using a mixed-method. The study targeted employees of the Lagos State Civil Service Commission. Fifty copies of the questionnaire were administered with forty-nine retrieved. Out of five employees, initially identified, two employees interviewed. Findings revealed that organisational culture has a positive effect on employee performance. Therefore, the researcher concluded that it is essential for employees to adopt a good culture in the organisation. It was discovered that transformational leadership that could institute the right culture has a more significant effect on employee performance in the Lagos State Civil Service Commission. The study recommended that leaders should create room for creativity and analyse employees’ performance using SWOT Analysis to examine the strengths and weaknesses of each employees. Performance-based reward system for employees would improve productivity.