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Rethinking Digital Financial Inclusion: Evidence from Bangladesh

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  • Aziz, Abdul
  • Naima, Umma

Abstract

A growing body of literature is advancing the impact of financial inclusion and digital finance on marginalized populations. However, mainstream scholarship has not focused on understanding the potential drivers and challenges of digital approaches to financial inclusion. This study aims to investigate the mismatch between assumptions implicit in the financial inclusion discourse and ideas of access and use of digital technologies and seeks to move the discourse forward through a comprehensive framework for digital financial inclusion. Our study showed that the social dynamics of financial engagement with new technologies require a move beyond a simple individualistic adopter/non-adopter binary framework and ‘supply oriented’ financial infrastructure. We conclude that although digital services have eased and bridged the gap of physical access to financial services, such services have not been utilised due to lack of basic connectivity, financial literacy and social awareness. This article theoretically contributes to digital financial services adoption literature by offering a significant critical overview and a new perspective on both digital finance and financial inclusion mechanisms.

Suggested Citation

  • Aziz, Abdul & Naima, Umma, 2021. "Rethinking Digital Financial Inclusion: Evidence from Bangladesh," SocArXiv 7sr5c, Center for Open Science.
    • Handle: RePEc:osf:socarx:7sr5c
    DOI: 10.31219/osf.io/7sr5c
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    Cited by:

    1. Zahid, Muhammad & Rahman, Haseeb Ur & Ullah, Zabeeh & Muhammad, Ali, 2021. "Sustainability and branchless banking: The development and validation of a distinct measurement scale," Technology in Society, Elsevier, vol. 67(C).
    2. Liao, Haojie & Chen, Yuqiang & Tan, RongYong & Chen, Yuling & Wei, Xiaoyu & Yang, Hongmei, 2023. "Can natural resource rent, technological innovation, renewable energy, and financial development ease China's environmental pollution burden? New evidence from the nonlinear-autoregressive distributiv," Resources Policy, Elsevier, vol. 84(C).
    3. Minli Yu & Fu-Sheng Tsai & Hui Jin & Hejie Zhang, 2022. "Digital finance and renewable energy consumption: evidence from China," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 8(1), pages 1-19, December.
    4. Gallego-Losada, María-Jesús & Montero-Navarro, Antonio & García-Abajo, Elisa & Gallego-Losada, Rocío, 2023. "Digital financial inclusion. Visualizing the academic literature," Research in International Business and Finance, Elsevier, vol. 64(C).
    5. Mohammad Ashraful Ferdous Chowdhury & Mohammad Abdullah & Nurun Nowshin Chowdhury Nazia & Debarshi Roy, 2023. "The nonlinear and threshold effects of IT investment on the banking sector of Bangladesh," Economic Change and Restructuring, Springer, vol. 56(6), pages 4253-4283, December.
    6. Uzir, Md Uzir Hossain & Al Halbusi, Hussam & Lim, Rodney & Jerin, Ishraq & Abdul Hamid, Abu Bakar & Ramayah, Thurasamy & Haque, Ahasanul, 2021. "Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19," Technology in Society, Elsevier, vol. 67(C).
    7. Sungida Rashid, 2023. "Impact of COVID-19 Movement Restrictions on Mobile Financing Services (MFSs) in Bangladesh," FinTech, MDPI, vol. 3(1), pages 1-16, December.
    8. Fareed, Zeeshan & Rehman, Mubeen Abdur & Adebayo, Tomiwa Sunday & Wang, Yihan & Ahmad, Munir & Shahzad, Farrukh, 2022. "Financial inclusion and the environmental deterioration in Eurozone: The moderating role of innovation activity," Technology in Society, Elsevier, vol. 69(C).
    9. Baozhen Chen & Jinzheng Ren, 2022. "Does the Adoption of Digital Payment Improve the Financial Availability of Farmer Households? Evidence from China," Agriculture, MDPI, vol. 12(9), pages 1-20, September.
    10. Kajol, K. & Singh, Ranjit & Paul, Justin, 2022. "Adoption of digital financial transactions: A review of literature and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    11. Ding, Qian & Huang, Jianbai & Chen, Jinyu, 2023. "Does digital finance matter for corporate green investment? Evidence from heavily polluting industries in China," Energy Economics, Elsevier, vol. 117(C).
    12. Sun, Yanan & You, Xiaotong, 2023. "Do digital inclusive finance, innovation, and entrepreneurship activities stimulate vitality of the urban economy? Empirical evidence from the Yangtze River Delta, China," Technology in Society, Elsevier, vol. 72(C).
    13. Lee, Chien-Chiang & Tang, Manting & Lee, Chi-Chuan, 2023. "Reaping digital dividends: Digital inclusive finance and high-quality development of enterprises in China," Telecommunications Policy, Elsevier, vol. 47(2).
    14. Qianqian Li & Qilin Liu, 2023. "Impact of Digital Financial Inclusion on Residents’ Income and Income Structure," Sustainability, MDPI, vol. 15(3), pages 1-20, January.
    15. Goel, Raj Kumar & Vishnoi, Shweta, 2022. "Urbanization and sustainable development for inclusiveness using ICTs," Telecommunications Policy, Elsevier, vol. 46(6).

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