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Analisis Penerapan Four Levers Of Control: Studi Kasus PT Jasa Marga (Persero) Tbk

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  • Manggu, Sri Astuty Ratnasari

Abstract

This research analyses an implementation of four levers of control in PT Jasa Marga (Persero) Tbk which are belief system, boundary system, diagnostic control system and interactive control system. The research methodology is qualitative descriptive that uses primary and secondary data. In belief system, the company communicates its core values with vision, mission statement, and corporate values. The company reduces risk by regulating employee’s behavior in its agreement with union labor, code of conduct and by implementing an investment policy as part of its boundary system. For the interactive control system, the company monitors interactively certain indicators in the balanced scorecard. In the diagnostic control system, the company evaluate an implementation of its strategy by monitoring indicators not only in the balanced scorecard and but also evaluating variances in its management reports.

Suggested Citation

  • Manggu, Sri Astuty Ratnasari, 2016. "Analisis Penerapan Four Levers Of Control: Studi Kasus PT Jasa Marga (Persero) Tbk," OSF Preprints qz3ry, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:qz3ry
    DOI: 10.31219/osf.io/qz3ry
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