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Modell Manajemenl Stresl Kerjal Pegawail Frontlinerl PTl Keretal Apil Wisatal Divrel IVl Tanjungl Karang

Author

Listed:
  • Alam, Iskandar Ali
  • Sari, Wenny Permata
  • Waskito, Budhi

Abstract

Denganl sibuknyal pelayananl yangl diberikanl olehl PTl Keretal Apil Priwisatal Divrel IVl Tanjungl Karangl makal adal indikasil kemungkinanl karyawanl mengalamil stresl kerjal karenal dituntutl untukl selalul memberikanl pelayananl maksimal danl dapatl menghindaril keluarnyal biayal yangl berlebihanl olehl perusahaanl yangl dikarenakanl stressl kerjal frontlinerl PTl Keretal Apil Wisatal Divrel IVl Tanjungl Karang,l makal perlul diinvestigasil berbagail keadaanl yangl menyebabkanl munculnyal stressl kerjal daril perusahaanl yangl salahl satul penyebabnyal adalahl dikarenakanl keinginanl untukl keluarl daril perusahaanl (Turnoverl Intention)l yangl dialamil olehl pegawai.l Padal frontlinerl PTl Keretal Apil Wisatal Divrel IVl Tanjungl Karang,l mendapatil gejalal yangl berhubunganl denganl manajemenl stressl kerjal khususnyal Divrel IVl Tanjungl Karang.l Penelitianl inil bertujuanl untukl mendeskripsikanl modell manajemenl stressl kerjal yangl tepatl padal pegawail frontlinerl PTl Keretal Apil Wisatal Divrel IVl Tanjungl Karang.l Metodel penelitianl yangl digunakanl padal penelitianl inil adalahl metodel penelitianl deskriptifl denganl pendekatanl Kualitatif.l Datal penelitianl diperolehl daril hasill observasil lapanganl danl wawancaral mendalaml terhadapl informanl yangl dipilihl sertal mengkajil datal sekunder.l Adapunl hasill penelitianl inil menunjukkanl bahwal kurangnyal komunikasil langsungl daril pengawasl lapanganl maupunl manajemenl PTl Keretal Apil Pariwisatal Divrel IVl Tanjungl Karangl akibatnyal kasusl dil lapanganl tidakl terselesaikanl danl menimbulkanl masalahl padal sumberl dayal manusial nyal yaitul Frontlinerl Divrel IVl Tanjungl Karang,l daril hakl frontlinerl maupunl transparasil pengambilanl keputusanl untukl kualifikasil penempatanl frontliner.l Penerapan strategi coping dapat dilakukan oleh pegawai guna mengurangi tekanan yang dialami.

Suggested Citation

  • Alam, Iskandar Ali & Sari, Wenny Permata & Waskito, Budhi, 2021. "Modell Manajemenl Stresl Kerjal Pegawail Frontlinerl PTl Keretal Apil Wisatal Divrel IVl Tanjungl Karang," OSF Preprints b9u8h, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:b9u8h
    DOI: 10.31219/osf.io/b9u8h
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