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Disain Penelitian Strategi Inisiatif Peningkatan Kinerja Perusahaan Menggunakan Balanced Scorecard

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  • Asa, Baltasar

Abstract

Penerapan balanced scorecard di PT. XYZ belum berjalan dengan maksimal. Ada beberapa indikator kinerja utama yang mengalami perubahan baik target, bobot atau metode evaluasi. Beberapa indikator kinerja utama dinilai kurang relevan dengan departemen terkait, target terlalu rendah atau terlalu tinggi. Proses validasi atas indikator kinerja utama sedikit mengalami hambatan karena banyak data yang diragukan kebenarannya. Pada tahun 2015, penerapan balanced scorecard di PT. XYZ semakin lancar setelah dilakukan proses perubahan dan perbaikan indikator kinerja utama pada akhir tahun 2014 serta dilakukan penandatanganan balanced scorecard yang baku oleh direksi Presiden Direksi PT. XYZ.Setelah dilakukan penerapan balanced scorecar maka diketahui strategi inisiatif perusahaan untuk meningkatkan kinerja perusahaan adalah employee capabilities, information systems capabilities, serta motivation, empoverment, and aligment.

Suggested Citation

  • Asa, Baltasar, 2017. "Disain Penelitian Strategi Inisiatif Peningkatan Kinerja Perusahaan Menggunakan Balanced Scorecard," OSF Preprints 87g2v, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:87g2v
    DOI: 10.31219/osf.io/87g2v
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