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Penerapan M-Banking Dalam Meningkatkan Jasa Dan Layanan Perbankan Di PT. Bank Pembangunan Daerah Sumatera Barat Cabang Pembantu Simpang Haru

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  • Wardani, Okta Via
  • Dona, Elva

Abstract

This study aims to determine how the application of m-banking in improving banking service at PT. Bank Pembangunan Daerah Sumatera Barat Cabang Pembantu Simpang Haru. This study uses as descriptive method in collecting data by interview the Bank. The results of study prove that there is an increas in customers using the m-bnking feature, because it makes it easier and saves customers time in conducting banking transactions

Suggested Citation

  • Wardani, Okta Via & Dona, Elva, 2021. "Penerapan M-Banking Dalam Meningkatkan Jasa Dan Layanan Perbankan Di PT. Bank Pembangunan Daerah Sumatera Barat Cabang Pembantu Simpang Haru," OSF Preprints 835hv, Center for Open Science.
  • Handle: RePEc:osf:osfxxx:835hv
    DOI: 10.31219/osf.io/835hv
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