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Resiko Operasional Unit Teller Pada PT. BPR Jorong Kampung Tangah Pariaman

Author

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  • Sari, Nadia Atika
  • Afriyeni, Afriyeni
  • fernos, jhon

Abstract

The purpose of this study was to determine how the operational risks that occur in the teller unit at PT. BPR Jorong Kampung Tangah Pariaman. The method of analysis in this study used a descriptive method. Based on the research results, it is known that PT. BPR Jorong Kampung Tangah Pariaman has monitored and anticipated operational risks that will occur in each teller work unit so that things don't happen that can damage the bank's good name, because tellers are front liners who will deal directly with customers. The monitoring and anticipation carried out by the bank has proven that there are fewer unwanted incidents at the teller unit, such as errors in inputting nominal money and account numbers during transactions, underpayments or overpayments to customers

Suggested Citation

  • Sari, Nadia Atika & Afriyeni, Afriyeni & fernos, jhon, 2022. "Resiko Operasional Unit Teller Pada PT. BPR Jorong Kampung Tangah Pariaman," OSF Preprints 5mvwa, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:5mvwa
    DOI: 10.31219/osf.io/5mvwa
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