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Administración de la calidad total

Author

Listed:
  • Carro, Roberto
  • González Gómez, Daniel A.

Abstract

"Trabajamos para brindar productos y servicios de buena calidad a un precio razonable, a la vez que creamos un mundo mejor para la humanidad y una vida más feliz para cada uno de nosotros". Estas palabras de Kaoru Ishikawa, en su "Introduction of Quality Control Circle Koryo", definen perfectamente el cometido principal de la calidad en el mundo empresarial. La función de calidad de una empresa está integrada por el conjunto de responsabilidades destinadas a asegurar que los productos se obtienen con los niveles óptimos de calidad.

Suggested Citation

  • Carro, Roberto & González Gómez, Daniel A., 2012. "Administración de la calidad total," Nülan. Deposited Documents 1614, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.
  • Handle: RePEc:nmp:nuland:1614
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    File URL: http://nulan.mdp.edu.ar/1614/1/09_administracion_calidad.pdf
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    More about this item

    Keywords

    Calidad Total; Gestión de Calidad;

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