The rasch model to measure service quality
Download full text from publisher
CitationsCitations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
- Lara Fontanella & Annalina Sarra & Simone Di Zio & Pasquale Valentini, 2016. "A hierarchical generalised Bayesian SEM to assess quality of democracy in Europe," METRON, Springer;Sapienza Università di Roma, vol. 74(1), pages 117-138, April.
- Francesca DE BATTISTI & Silvia SALINI & Alberto CRESCENTINI, 2004. "Statistical calibration of psychometric tests," Departmental Working Papers 2004-16, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
- Giovanna NICOLINI & Francesca DE BATTISTI, 2004. "Global indexes for the evaluation of university teaching," Departmental Working Papers 2004-15, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
More about this item
KeywordsCustomer Satisfaction; Rasch Analysis; Latent Variables; Calibration;
NEP fieldsThis paper has been announced in the following NEP Reports:
- NEP-ALL-2004-10-18 (All new papers)
StatisticsAccess and download statistics
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mil:wpdepa:2003-27. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (DEMM Working Papers). General contact details of provider: http://edirc.repec.org/data/damilit.html .
We have no references for this item. You can help adding them by using this form .