This document analyses the nature of service R&D activity and growth. The role and significance of R&D in services has been growing rapidly recently, although in the context of services it is also important to note that much innovative activity in the service sector remains of a non-R&D and non-technological nature. Thus, services are becoming more research intensive over time and the significance of innovation to their performance is also increasingly being recognised.
|Date of creation:||Jun 2009|
|Date of revision:|
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