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Analysis of the generative AI landscape in the European public sector

Author

Listed:
  • Brizuela Agustina
  • Combetto Marco
  • Kotoglou Stefanos
  • Galasso Giovanna
  • Martin Jaume
  • Polli Giovanni
  • Tangi Luca

    (European Commission - JRC)

Abstract

This report provides a broad description of the adoption of generative AI (or GenAI) within the European public sector. It focuses on (i) guidelines and policies adopted within administrations to regulate the use of this emerging technology; and (ii) the multiple applications and use cases found in the Public Sector Tech Watch observatory. The public sector is quickly adopting GenAI solutions, but administrations are facing daily challenges related to implementation processes and effective public-private collaborations. Administrations are also facing other challenges in their regulatory efforts , primarily centred around human oversight; accountability; the importance of data protection; and governance, safety, fairness and transparency.

Suggested Citation

  • Brizuela Agustina & Combetto Marco & Kotoglou Stefanos & Galasso Giovanna & Martin Jaume & Polli Giovanni & Tangi Luca, 2025. "Analysis of the generative AI landscape in the European public sector," JRC Research Reports JRC142033, Joint Research Centre.
    • Handle: RePEc:ipt:iptwpa:jrc142033
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    File URL: https://publications.jrc.ec.europa.eu/repository/handle/JRC142033
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    References listed on IDEAS

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    1. BOSCH Jaume Martin & TANGI Luca & BURIAN Peter, 2022. "European Landscape on the Use of Blockchain Technology by the Public Sector," JRC Research Reports JRC131202, Joint Research Centre.
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