IDEAS home Printed from https://ideas.repec.org/p/iik/wpaper/450.html
   My bibliography  Save this paper

Conflict Resolution Strategies in Channels

Author

Listed:
  • Aishwarya Ramasundaram

    (Indian Institute of Management Kozhikode)

Abstract

With the advent of the e-commerce channels, most manufacturers have introduced direct internet channels which could be a source of conflict among channel members. The conflict could be task related or interpersonal and can occur at any stage of the relationship with the manufacturer-honeymoon, routine problem solving or stabilization. Depending upon the type of conflict and relationship stage, the paper advances a conceptual framework for conflict resolution strategies.Length: 3 pages

Suggested Citation

  • Aishwarya Ramasundaram, 2021. "Conflict Resolution Strategies in Channels," Working papers 450, Indian Institute of Management Kozhikode.
    • Handle: RePEc:iik:wpaper:450
    as

    Download full text from publisher

    File URL: https://iimk.ac.in/websiteadmin/FacultyPublications/Working%20Papers/3403IIMK_WPS_450_MM_202109_UploadFile.pdf?t=14
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:iik:wpaper:450. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sudheesh Kumar (email available below). General contact details of provider: https://edirc.repec.org/data/iikmmin.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.