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Evaluation of E-Government Websites from an S-D Logic PerspectiveAbstract: This study aims to evaluate the role of E-government website from the perspective of Service Dominant Logic (S-D logic). S-D logic underpins that service is the basic unit of exchange and service is exchanged for a service. It also proposes that customer is a cocreator of value. This study proposes an overarching framework integrating all the fundamental premises of S-D logic in the context of E-government websites. This study brings clarity about the role and relation of E-government, E-government website and citizen and can be used in the context of public services.Length: 3 pages

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  • Vidushi Pandey

    (Indian Institute of Management Kozhikode)

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  • Vidushi Pandey, 2021. "Evaluation of E-Government Websites from an S-D Logic PerspectiveAbstract: This study aims to evaluate the role of E-government website from the perspective of Service Dominant Logic (S-D logic). S-D ," Working papers 415, Indian Institute of Management Kozhikode.
    • Handle: RePEc:iik:wpaper:415
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