Determinants of Cloud based transformation in Hotel Industry

Over the last few years working from Home on a Digital Cloud is a trend that is being pursued and adopted in many industries. With considerable advancement in technology, the scope of this pattern of work has increased manifold. This paper reviews the concept of mobility in today’s time which is not merely restricted to wider office spaces where employees can move freely, but also about the technological ability of the employees to work from anywhere or any space feasible. The cloud system is an enabler for such mobility as it brings in scalability and flexibility. Virtual Desktop Infrastructure (VDI) helps the employees to see their work desktop from practically anywhere enabling them to work from anywhere at any time. With the evolution of Industry 4.0 which is an amalgamation of cyber and physical world, it is impossible to keep digitization away from our everyday life and the borders of working time and non-working time is narrow. In this scenario work life balance is beings lowly replaced by work life integration concept in various industries. The scope of the current study is limited to the Hotel Industry which is being transformed rapidly by the elements of Industry 4.0. The primary reasons for friction in transformation to this model of employment sited are(i) Employees are aware of this pattern of work but aren’t educated enough towards it, thus creating a mental block(ii) Companies are apprehensive to use this style of work primarily because of loss of control and the lack of being able to measure productivity. The objective of the paper aims to explore the concept of work from home in hotel industry through a literature review and understand the adoption feasibility in Indian Metropolitan cities.