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The Triple Constraints: A valid set of criteria to measure IS-project success?

Author

Listed:
  • Milis, Koen

    (Hogeschool-Universiteit Brussel (HUB), Belgium
    Katholieke Universiteit Leuven, Belgium
    affiliated researcher Tilburg University, The Netherlands)

Abstract

Since the 1960's many authors accepted the triple constraints (time, cost, specification) as a standard measure of success and this still appears to be extremely important in evaluating the success of ICT projects. However, the parties involved may perceive the terms “success” or “failure” differently. A quasi-experiment (gaming) was developed to determine the measures for success used by the different parties involved in an ICT project. The results of this quasi experiment were analysed using probabilistic feature models. This research indicates that the impact of the triple constraints on the judgement of success is rather small. Other criteria, as there are user happiness and financial or commercial success are far more important.

Suggested Citation

  • Milis, Koen, 2008. "The Triple Constraints: A valid set of criteria to measure IS-project success?," Working Papers 2008/52, Hogeschool-Universiteit Brussel, Faculteit Economie en Management.
    • Handle: RePEc:hub:wpecon:200852
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