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Comparing Agencies’ Reports of Consistency of Provider to be Achieved in Home Care Service Delivery Under Managed Competition: A Case Report from Ontario

Author

Listed:
  • Melanie Layton

    (Department of Clinical Epidemiology and Biostatistics, McMaster University)

  • Christel Woodward

    (Department of Clinical Epidemiology and Biostatistics, McMaster University)

Abstract

This study examined the components of the benchmarks used to monitor consistency of provider by home care agencies that competed for nursing and homemaking contracts in the Hamilton-Wentworth Community Care Access Centre. Comparisons of the impact of varying components of the benchmarks on provider consistency demonstrated that current benchmarks reveal very little about the extent to which consistency of provider will be achieved. Uniform standards must be adopted to allow for comparisons across the agencies.

Suggested Citation

  • Melanie Layton & Christel Woodward, 2001. "Comparing Agencies’ Reports of Consistency of Provider to be Achieved in Home Care Service Delivery Under Managed Competition: A Case Report from Ontario," Centre for Health Economics and Policy Analysis Working Paper Series 2001-09, Centre for Health Economics and Policy Analysis (CHEPA), McMaster University, Hamilton, Canada.
    • Handle: RePEc:hpa:wpaper:200109
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    File URL: http://www.chepa.org/Files/Working%20Papers/01-09.pdf
    File Function: First version, 2001
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    Cited by:

    1. Christel Woodward & Judy Brown & Julia Abelson & Brian Hutchison, 2002. "UPDATE: Consistency of Home Care Personnel Under Managed Competition: A Case Study from Ontario (Shortened Version Presented at the Knowledge to Wisdom Conference)," Centre for Health Economics and Policy Analysis Working Paper Series 2002-01UPDATE, Centre for Health Economics and Policy Analysis (CHEPA), McMaster University, Hamilton, Canada.

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