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The disruptive effect of Think Aloud

  • Nielsen, Janni

    (Department of Informatics, Copenhagen Business School)

  • Yssing , Carsten

    (Department of Informatics, Copenhagen Business School)

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    Thinking Aloud Thinking Aloud is the most commonly used technique used to test users´ interaction with computers. The assumption is that Think Aloud gives access to what goes on in the users´ minds. However, interfaces are multi modal and play heavily on user´s visual perception. Reflecting upon Think Aloud (TA), we ask the question: what happens when users are required to verbalise their visual perceptions and interactions? We argue that TA may have a disruptive effect, suggesting that other techniques be considered. With a theoretical distinction between focal and subsidiary awareness and a focus on the sense making process, we develop a frame for test of user´s visual interaction which rely on the coordination between hand/mouse and eye/cursor.

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    Paper provided by Copenhagen Business School, Department of Informatics in its series Working Papers with number 2004-20.

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    Length: 5 pages
    Date of creation: 19 Sep 2004
    Date of revision:
    Handle: RePEc:hhs:cbsinf:2004_020
    Contact details of provider: Postal: Department of Informatics, Copenhagen Business School, Howitzvej 60, DK-2000 Frederiksberg, Denmark
    Phone: +45 3815 3815
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