IDEAS home Printed from https://ideas.repec.org/p/hhb/hastba/2002_010.html
   My bibliography  Save this paper

A Method to Identify Opportunities for Mobile Business Processes

Author

Listed:
  • Valiente, Pablo

    (Dept. of Business Administration, Stockholm School of Economics)

  • van der Heijden, Hans

    () (Vrije Universiteit Amsterdam, Amsterdam, The Netherlands)

Abstract

In this paper we explore the opportunities for exploiting mobile technology in business processes. The paper addresses this research question by exploring the issues both conceptually and empirically. Our main aim in this paper is to develop an opportunity discovery framework to assess to what extent mobility could improve the performance of a business process. We propose a method to systematically derive opportunities by taking the existing business process and by gradually increasing the mobility of the participants in the process (and thus complicating their locations). The more mobile the actors are, the higher the geographical barriers, and the less feasible the use of traditional information systems becomes. We present two case studies of existing mobile business processes, and we show how the mobile information systems that were used in these business processes can be identified through our method.

Suggested Citation

  • Valiente, Pablo & van der Heijden, Hans, 2002. "A Method to Identify Opportunities for Mobile Business Processes," SSE/EFI Working Paper Series in Business Administration 2002:10, Stockholm School of Economics.
  • Handle: RePEc:hhb:hastba:2002_010
    as

    Download full text from publisher

    File URL: http://swoba.hhs.se/hastba/papers/hastba2002_010.pdf
    Download Restriction: no

    More about this item

    Keywords

    Mobile; information; systems; business process; opportunity framework;

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hhb:hastba:2002_010. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Helena Lundin). General contact details of provider: http://edirc.repec.org/data/erhhsse.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.