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The effects of increasing turbulence on organizational control: some reflections

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  • Samuelson, Lars A.

    (Dept. of Business Administration, Stockholm School of Economics)

Abstract

The following question is addressed in this paper: what will be the impact of an increase in the uncertainty and turbulence facing organizations on the way control is carried out? First, a survey of research in organizational control will be presented. After that the principle nature of control in a relatively certain and a relatively uncertain situation will be explored. Then it is pointed out that a change in control when the situation is considered to be turbulent should not be made unless a comprehensive analysis of the situation has been undertaken. Next, the factors constituting an uncertain situation will be explored. After that the adaptation of controls to a more turbulent and uncertain world will be discussed. Many trends in the current debate and practice on control in organizations seem to be naturally explained according to the perspective chosen in the paper. The importance of studying the interplay between the various means of control is stressed as opposed to the dominating focus on one or two means of control in mainstream research. The paper itself is mainly of the survey type. Results from a couple of recent empirical studies in Sweden undertaken by the author have been utilized.

Suggested Citation

  • Samuelson, Lars A., 1998. "The effects of increasing turbulence on organizational control: some reflections," SSE/EFI Working Paper Series in Business Administration 5, Stockholm School of Economics, revised 16 Aug 1999.
    • Handle: RePEc:hhb:hastba:0005
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    Cited by:

    1. Chris Hunt & Dunstan, Keitha, 2008. "Why do Queensland Urban Water Entities Resist the Adoption of User Pays Pricing?," Working Paper Series 3999, Victoria University of Wellington, The New Zealand Institute for the Study of Competition and Regulation.
    2. Chris Hunt & Dunstan, Keitha, 2008. "Why do Queensland Urban Water Entities Resist the Adoption of User Pays Pricing?," Working Paper Series 19100, Victoria University of Wellington, The New Zealand Institute for the Study of Competition and Regulation.
    3. repec:vuw:vuwscr:19100 is not listed on IDEAS

    More about this item

    Keywords

    Control; organizational structure; turbulence; uncertainty;
    All these keywords.

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