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The Governance paradox in Work Integration Social Enterprises: On the folly of measuring output while hoping for impact

Author

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  • Waweru, Nyambura

  • Gillberg, Nanna

    (Department of Business Administration, School of Business, Economics and Law, Göteborg University)

  • Norbäck, Maria

    (Department of Business Administration, School of Business, Economics and Law, Göteborg University)

Abstract

This paper examines how social impact measurement in Work Integration Social Enterprises (WISEs) functions as a mechanism of public value governance within the Swedish wel fare state. Drawing on Public Value Theory and public governance scholarship, it reconceptualises impact measurement as a governance practice through which public value is defined and prioritised. Based on analysis of Swedish policy frameworks, procurement requirements, reporting systems, and co-creation material from the Women4Integration project, the study shows that Swedish WISEs operate in conditions of measurement abundance rather than scarcity. Overlapping evaluation regimes tied to labour-market policies, procurement, and project fundingproduce fragmented, audience-specific accounts of impact that prioritise short-term employment outcomes over long-term capability development and social integration. The paper argues that fragmented governance, rather than methodological insufficiency, underlies current measurement challenges.

Suggested Citation

  • Waweru, Nyambura & Gillberg, Nanna & Norbäck, Maria, 2026. "The Governance paradox in Work Integration Social Enterprises: On the folly of measuring output while hoping for impact," FE rapport 2026-423, University of Gothenburg, Department of Business Administration.
  • Handle: RePEc:hhb:gunwba:2026_423
    DOI: https://hdl.handle.net/2077/93064
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    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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