The Controller's Managerial Work
This article analyses a controller’s action in a product development setting. An alliance context provides for a hybrid form of governance and for complexity. The analysis builds on the participants’ own comments to a video-recorded clip from one of their earlier meetings with a heated exchange on proper information sharing. The analysis leads up to an application of virtue ethics to the conversation showing that the situation is emotionally loaded since participants mobilise virtues as arguments for appropriateness. The situation allows non-rational arguments and the controller can do “managerial work” to reconfirm and clarify responsibility structures. The situation invites reflection on the nature of the agency-structure interface, and a more articulated managerial role for the controller in hybrid forms of control.
|Date of creation:||07 May 2007|
|Contact details of provider:|| Postal: Gothenburg Research Institute, Box 600, SE 405 30 Göteborg, Sweden|
Web page: http://www.handels.gu.se/gri/
More information through EDIRC
When requesting a correction, please mention this item's handle: RePEc:hhb:gungri:2007_001. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Lise-Lotte Walter)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.