From perception to action - understanding and structuring the roadside business process[De la perception a l’action - comprendre et structurer le processus métier des bords de route]

In this era of ecological transition, roadsides are emerging as strategic spaces that need to be reconsidered. Long perceived as mere technical appendages to the road network, they are now recognised for their multiple functions: technical, ecological, landscape and even social. This study, conducted among 33 local managers, highlights the perceptions, practices and obstacles encountered in the management of green verges. The results reveal a shift in perception that is particularly evident among strategic decision-makers. However, this dynamic remains unevenly distributed at the operational level, which is still largely focused on safety and performance objectives. The professional culture remains strongly rooted in road engineering, and the transition to ecological practices (differentiated mowing, refuge areas, non-chemical pest control, etc.) often remains experimental or sectoral. The study identifies several levers to support this transition: improving the skills of agents, improving planning tools, strengthening environmental assessment, better coordination between hierarchical levels, and more open governance. It shows that there is room for manoeuvre, but that it needs to be structured, shared and sustained over time. In conclusion, roadside management is no longer simply a matter of maintenance, but a genuine sustainable land use project, where technical, political and ecological issues intersect.