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The dashboard,a « boundary-object », vector of coherence ? Case of automotive dealerships multi-brands group
[Le tableau de bord, un « objet-frontière » vecteur de cohérence ? Le cas d'un groupe de concessionnaires automobiles multimarques]

Author

Listed:
  • Charlotte Baille

    (MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier)

Abstract

The existence of manycategories of stakeholdersin the organization canraise problemsof coordinationand loss of coherence. To facilitate dialoguebetween these differentworlds, management tools havea role to play. The purpose of thispaperis to analyzea dashboardset upin a automotive dealerships multi-brands groupin whichcoherence, whether in dealerships(between services) orbetween dealerships(different brands) can be difficult.

Suggested Citation

  • Charlotte Baille, 2015. "The dashboard,a « boundary-object », vector of coherence ? Case of automotive dealerships multi-brands group [Le tableau de bord, un « objet-frontière » vecteur de cohérence ? Le cas d'un groupe de," Post-Print halshs-01451436, HAL.
    • Handle: RePEc:hal:journl:halshs-01451436
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01451436
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