IDEAS home Printed from https://ideas.repec.org/p/hal/journl/halshs-00739357.html
   My bibliography  Save this paper

Apports Et Difficultes De Mise En Place D'Un Systeme De Tutorat Dans Une Banque Regionale

Author

Listed:
  • David Marouby

    (Centre de Recherche Magellan - Université Jean Moulin - Lyon III - Institut d'Administration des Entreprises (IAE) - Lyon)

  • Alain Roger

    () (Centre de Recherche Magellan - Université Jean Moulin - Lyon III - Institut d'Administration des Entreprises (IAE) - Lyon)

Abstract

A tutorial system allows experienced employees to develop the competencies of new recruits or internal transfers. Yet, field observations point out difficulties in the implementation of this tool. This research allows to understand the difficulties linked to the functioning of a tutorial procedure in a regional bank and to suggest improvement tracks. The analysis is based on 71 semi-directive interviews. Results show the interest of this training device, but also the difficulties related to tutors' recognition, to the relationships between tutors, managers and the training department, and to the evaluation and follow-up of the device. A three-step action plan is proposed in order to increase safety, to improve and to develop the system.

Suggested Citation

  • David Marouby & Alain Roger, 2012. "Apports Et Difficultes De Mise En Place D'Un Systeme De Tutorat Dans Une Banque Regionale," Post-Print halshs-00739357, HAL.
  • Handle: RePEc:hal:journl:halshs-00739357
    Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-00739357
    as

    Download full text from publisher

    File URL: https://halshs.archives-ouvertes.fr/halshs-00739357/document
    Download Restriction: no

    More about this item

    Keywords

    Tutor; learning; competencies; Tutorat; apprentissage; compétences;

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:halshs-00739357. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (CCSD). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.