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Caractéristiques et succès des TI : l'influence de l'adaptation individuelle

Author

Listed:
  • Christophe M. Elie-Dit-Cosaque

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris sciences et lettres - CNRS - Centre National de la Recherche Scientifique)

Abstract

La recherche en systèmes d'information (SI) propose de nombreux et utiles modèles qui permettent de comprendre l'adoption des technologies de l'information. Il a cependant été offert peu d'indications sur l'influence des stratégies d'adaptation (Beaudry and Pinsonneault 2005; Benbasat and Barki 2007) sur la satisfaction et l'usage des technologies. Se fondant sur le modèle du succès des SI (DeLone and McLean 2003), et faisant appel à une approche mixte quantitative et qualitative (Creswell 2009), cette recherche analyse l'adoption d'une application bureautique basée sur une architecture Cloud Computing, SmartApps, déployée auprès des près de 4500 salariés d'une entreprise de services, SmartServices . Les résultats montrent que les caractéristiques de l'application et l'adaptation individuelle, influencent significativement la satisfaction, l'utilisation et la formation de perceptions positives à l'égard à l'application mise en œuvre.

Suggested Citation

  • Christophe M. Elie-Dit-Cosaque, 2011. "Caractéristiques et succès des TI : l'influence de l'adaptation individuelle," Post-Print halshs-00680049, HAL.
    • Handle: RePEc:hal:journl:halshs-00680049
    as

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