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VERS UN PILOTAGE DES ETABLISSEMENTS DE SOINS : Une approche par les processus

Author

Listed:
  • Anne Iglesias

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - UN - Université de Nantes)

Abstract

La croissance importante des dépenses de santé conduit le régulateur à mettre en place des réformes dans un domaine jusqu'alors très peu contrôlé. Les organisations de soins, au coeur de ces réformes doivent devenir de plus en plus performante : améliorer leur productivité tout en maintenant un certain niveau de qualité. Les seuls outils dont les établissements disposent actuellement sont le Programme de Médicalisation des Systèmes d'Information (P.M.S.I) et l'accréditation. Cependant, ils ne semblent pas répondre de manière satisfaisante à ces besoins. La communication a pour objet de montrer l'intérêt de la mise en place d'un système complémentaire basé sur les activités et les processus.

Suggested Citation

  • Anne Iglesias, 2002. "VERS UN PILOTAGE DES ETABLISSEMENTS DE SOINS : Une approche par les processus," Post-Print halshs-00584473, HAL.
  • Handle: RePEc:hal:journl:halshs-00584473
    Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-00584473
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    Keywords

    GHM; Activités; Processus;

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