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L'Evolution Du Design Des Systemes De Pilotage De La Performance Dans Les Hopitaux : Une Quete Permanente De L'Efficience Organisationnelle

Author

Listed:
  • Rima Rouhana

    (Centre d'Étude de la Performance des Entreprises - HEC École de Gestion de l'Université de Liège)

  • Didier Van Caillie

    (Centre d'Étude de la Performance des Entreprises - HEC École de Gestion de l'Université de Liège)

Abstract

Notre communication vise (1) à dresser un historique de l'évolution du design des systèmes de contrôle de gestion (CDG) et, essentiellement, des systèmes de pilotage de la performance (SPP) en contexte hospitalier; (2) à en inférer, dans une perspective contingente, la nature de ses principaux facteurs contingents; et (3) à synthétiser l'ensemble dans un modèle contingent conceptuel permettant de comprendre comment le système de contrôle de gestion des institutions hospitalières peut évoluer à l'avenir afin de maintenir un équilibre interne fragile de performance, ce système “hôpital” étant lui-même en permanence mis sous tension par les tensions divergentes exercées sur lui par ses 3 principaux acteurs que sont les patients, le monde professionnel médical et la collectivité au sens large.

Suggested Citation

  • Rima Rouhana & Didier Van Caillie, 2008. "L'Evolution Du Design Des Systemes De Pilotage De La Performance Dans Les Hopitaux : Une Quete Permanente De L'Efficience Organisationnelle," Post-Print halshs-00525965, HAL.
  • Handle: RePEc:hal:journl:halshs-00525965 Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-00525965
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    Keywords

    Hôpitaux; Pilotage; Performance;

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