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An integrative design methodology to support an inter-organizational knowledge management solution

Author

Listed:
  • Amandine Pascal

    (LEST - Laboratoire d'Economie et de Sociologie du Travail - AMU - Aix Marseille Université - CNRS - Centre National de la Recherche Scientifique)

  • Catherine Thomas

    (GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (1965 - 2019) - CNRS - Centre National de la Recherche Scientifique)

  • Georges A.L. Romme

Abstract

Design research develops knowledge to respond to real-world challenges and solve authentic problems. In this paper, we adopt a pragmatic and semantic design approach to combine the best of two separate design discourses: the discourse about developing science-based design rules and the discourse on user-centered, participative, and experience-based design. We develop a methodology that combines both discourses and perspectives. Subsequently, this methodology is illustrated by means of a case study of designing and developing a portal for mapping competencies in the multi-stakeholder environment of an IT cluster. This case study suggests design research can become more effective if it adopts a deliberate focus on articulating design rules as well as engaging users in trying out prototypes, to create artifacts that support and drive the dialogue between user-practitioners and design-oriented researchers.

Suggested Citation

  • Amandine Pascal & Catherine Thomas & Georges A.L. Romme, 2009. "An integrative design methodology to support an inter-organizational knowledge management solution," Post-Print halshs-00440225, HAL.
  • Handle: RePEc:hal:journl:halshs-00440225
    as

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