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Integrated Scenario-based Design Methodology for Collaborative Technology Innovation

Author

Listed:
  • Fabrice Forest

    (Pacte, Laboratoire de sciences sociales - UPMF - Université Pierre Mendès France - Grenoble 2 - UJF - Université Joseph Fourier - Grenoble 1 - IEPG - Sciences Po Grenoble - Institut d'études politiques de Grenoble - CNRS - Centre National de la Recherche Scientifique - UGA - Université Grenoble Alpes)

  • Olivier Lavoisy

    () (Pacte, Laboratoire de sciences sociales - UPMF - Université Pierre Mendès France - Grenoble 2 - UJF - Université Joseph Fourier - Grenoble 1 - IEPG - Sciences Po Grenoble - Institut d'études politiques de Grenoble - CNRS - Centre National de la Recherche Scientifique - UGA - Université Grenoble Alpes)

  • Valérie Chanal

    () (Pacte, Laboratoire de sciences sociales - UPMF - Université Pierre Mendès France - Grenoble 2 - UJF - Université Joseph Fourier - Grenoble 1 - IEPG - Sciences Po Grenoble - Institut d'études politiques de Grenoble - CNRS - Centre National de la Recherche Scientifique - UGA - Université Grenoble Alpes)

Abstract

The paper presents a scenario-based methodology developed and tested throughout cooperative research and development projects. It is aimed at supporting information technology innovation with an end-to-end Human and Social Sciences assistance. This methodology provides an integrated approach combining a vision of the potential users, business aspects and technological challenges throughout the design process. An original combination of different methods is proposed and experimented: user-centred design, scenario-based design, user and functional requirements analysis, business value analysis, user acceptance studies, and visualization methods. This methodology has been implemented in three European R&D projects, in the domain of the telecommunications and Internet infrastructure. The key contributions of this approach are that it unifies brings together visions of the users, potential business value and technology challenges thanks to scenario construction.

Suggested Citation

  • Fabrice Forest & Olivier Lavoisy & Valérie Chanal, 2009. "Integrated Scenario-based Design Methodology for Collaborative Technology Innovation," Post-Print halshs-00417935, HAL.
  • Handle: RePEc:hal:journl:halshs-00417935
    Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-00417935
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    Keywords

    Scenario-based design; user requirements; business economics; functional requirements; visualization;

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