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Les conséquences sur les compétences du chargé de clientèle du développement des compétences des clients via l'E-banking

Author

Listed:
  • Michel Dubois

    (ERIHST-LPS - Équipe de Recherche sur les Interfaces Hommes Systèmes de Travail - Laboratoire de Psychologie Sociale - LPS - Laboratoire de Psychologie Sociale - LIP-PC2S - Laboratoire Inter-universitaire de Psychologie : Personnalité, Cognition, Changement Social - UPMF - Université Pierre Mendès France - Grenoble 2 - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc, LPS - Laboratoire de Psychologie Sociale - LIP-PC2S - Laboratoire Inter-universitaire de Psychologie : Personnalité, Cognition, Changement Social - UPMF - Université Pierre Mendès France - Grenoble 2 - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc, Université de Lille, Sciences et Technologies, LIP-PC2S - Laboratoire Inter-universitaire de Psychologie : Personnalité, Cognition, Changement Social - UPMF - Université Pierre Mendès France - Grenoble 2 - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

  • D. Retour

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UPMF - Université Pierre Mendès France - Grenoble 2 - CNRS - Centre National de la Recherche Scientifique)

  • Marc-Eric Bobiller-Chaumon

    (GRePS - Groupe de Recherche en Psychologie Sociale - UL2 - Université Lumière - Lyon 2, ICTT - Interaction Collaborative, Teleformation, Teleactivites - ECL - École Centrale de Lyon - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées)

Abstract

No abstract is available for this item.

Suggested Citation

  • Michel Dubois & D. Retour & Marc-Eric Bobiller-Chaumon, 2008. "Les conséquences sur les compétences du chargé de clientèle du développement des compétences des clients via l'E-banking," Post-Print halshs-00365193, HAL.
    • Handle: RePEc:hal:journl:halshs-00365193
    as

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