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A stochastic multi-criteria evaluation of mobility solutions for people with psychiatric disabilities using data-driven persona

Author

Listed:
  • Axel Le Dréau

    (VeDeCom - VEhicule DEcarboné et COmmuniquant et sa Mobilité)

  • Rémy Le Boennec

    (MATRiS - Mobilité, Aménagement, Transports, Risques et Société - Cerema - Centre d'Etudes et d'Expertise sur les Risques, l'Environnement, la Mobilité et l'Aménagement - CY - CY Cergy Paris Université)

  • Jaâfar Berrada

    (VeDeCom - VEhicule DEcarboné et COmmuniquant et sa Mobilité)

Abstract

This study aims at identifying which mobility solutions are most suitable for addressing the particular needs of people with psychiatric disabilities. We developed a 3-step evaluation framework: (1) development of a dataset (operator data and qualitative monitoring), (2) analysis of supply and demand of mobility solutions for people with psychiatric disabilities, and (3) processing of a multi-criteria decision analysis. This framework is used to analyze the ‘PAM' service, an on-demand mobility solution specifically intended for people with disabilities in Seine-Saint-Denis (Paris region, France). The results highlight the strong performance of on-demand transport services in supporting routine mobility needs, while underscoring the importance of robustness to preference and evaluation uncertainty in service assessment. From a policy perspective, the framework provides local authorities with evidence-based recommendations to compare mobility solutions and support the design or renewal of services better aligned with the specific needs of people with psychiatric disabilities.

Suggested Citation

  • Axel Le Dréau & Rémy Le Boennec & Jaâfar Berrada, 2026. "A stochastic multi-criteria evaluation of mobility solutions for people with psychiatric disabilities using data-driven persona," Post-Print hal-05787076, HAL.
    • Handle: RePEc:hal:journl:hal-05787076
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