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On the Imperative of Interdisciplinarity in Defining Digital Exclusion?

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  • Sylvie Michel

    (IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux)

  • Magalie Duarte

    (BSB - Burgundy School of Business (BSB) - ESC Dijon-Bourgogne, CEREN - Centre de Recherche sur les Entreprises - BSB - Burgundy School of Business (BSB) - ESC Dijon-Bourgogne)

Abstract

Digital inclusion is a central concept in information systems (IS) management, in a context of social and environmental transitions, and with the emergence of disruptive technologies for society, such as artificial intelligence, or blockchain. When it is mobilised in the literature, the aim is mainly to provide solutions to digital inequalities (digital divide and literacy). However, situations of digital inclusion and exclusion can coexist, in the meantime. To assess the impact of digital technologies on society, we stand for an imperative to define this complementary concept of "digital exclusion", i.e. the social mechanisms that keep individuals unable to fully participate in a world structured by technological spheres. Our article proposes to anchor this definition in an interdisciplinary approach, drawing on philosophy and sociology, in order to envisage and operationalize future required research on digital exclusion in IS.

Suggested Citation

  • Sylvie Michel & Magalie Duarte, 2026. "On the Imperative of Interdisciplinarity in Defining Digital Exclusion?," Post-Print hal-05745830, HAL.
    • Handle: RePEc:hal:journl:hal-05745830
    DOI: 10.5220/0013478600003929
    Note: View the original document on HAL open archive server: https://u-bordeaux.hal.science/hal-05745830v1
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