The critical success factors of Projects management in public sector, in Morocco[CHAPITRE 7: Les facteurs critiques de succès du management de Projets dans les établissements publics, au Maroc]

The Moroccan government has made enormous efforts to modernize public organizations and improve the success rate of structuring projects. One of its aspects is based on the adoption of the agencification policy, which constitutes the cornerstone of the paradigm of new public management (NPM). Despite these efforts, the success rate of public projects is falls short of expectations. In this document, we analyze the critical success factors of project management that are most discussed in the literature and that impact the success of project management in public institutions in Morocco. We started from the documentary analysis, notably the work of Belassi and Tukel (1996), to build a conceptual model that explains the success of projects carried out by public institutions in Morocco. This model is tested on 14 Moroccan public institutions that develop projects, on a sample of 61 public project managers, 79% of whom are members of strategic public institutions. The analysis of the results of this research enabled us to identify an optimal model for combining the factors that explain the success in Moroccan public institutions. They can count on them to maximise the success rate of public projects.