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Management Control Systems in Service Companies: An Exploratory Study of Notary Offices in Togo
[Les systèmes de contrôle de gestion dans les entreprises de services : une étude exploratoire des offices de notaires du Togo]

Author

Listed:
  • Anani Mawulikplimi Kueviakoe

    (Université de Lomé [Togo])

  • Tanko Awoki Tankpe

    (UK - Université de Kara)

  • Dotse Kokou Djikounou

    (Université de Lomé [Togo])

Abstract

Despite the adoption of management control systems within notary offices in Togo, they continue to struggle with the transition between public status and liberal business management. This exploratory quantitative study, based on a survey of 36 notary offices, analyzes management control practices and tools. Results show loosely structured systems, focused on compliance, with limited use of modern dashboards and predominant reliance on traditional accounting and budgetary tools.

Suggested Citation

  • Anani Mawulikplimi Kueviakoe & Tanko Awoki Tankpe & Dotse Kokou Djikounou, 2026. "Management Control Systems in Service Companies: An Exploratory Study of Notary Offices in Togo [Les systèmes de contrôle de gestion dans les entreprises de services : une étude exploratoire des offices de notaires du Togo]," Post-Print hal-05720426, HAL.
    • Handle: RePEc:hal:journl:hal-05720426
    Note: View the original document on HAL open archive server: https://hal.science/hal-05720426v1
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