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Impact of organizational culture on employee psychological safety perception: The pivotal role of trust in top management across 18 societies

Author

Listed:
  • Ratan J.S. Dheer

    (Eastern Michigan University)

  • Jane Terpstra-Tong

    (Monash university)

  • Len Treviño

    (FAU - Florida Atlantic University [Boca Raton])

  • David Ralston
  • Nikos Bozionelos

    (EM - EMLyon Business School)

  • Brian Tjemkes

    (VU - Vrije Universiteit Amsterdam [Amsterdam])

  • Luis Sigala Paparella

    (UCLA - Universidad Centroccidental Lisandro Alvarado [Venezuela])

  • Marian Crowley-Henry

    (Maynooth University - National University of Ireland Maynooth)

  • Calvin Burns

    (University of Greenwich)

  • Fabian Froese

    (University of Göttingen)

  • Gabrielle Poeschl

    (Universidade do Porto = University of Porto)

  • Oswaldo Morales

    (ESAN - Universidad ESAN)

  • Erna Szabo

    (JKU - University of Linz - Johannes Kepler Universität Linz)

  • Pingping Fu

    (University of Nottingham Ningbo [China])

  • Narasimhan Srinivasan

    (UCONN - University of Connecticut [Storrs])

  • Mario Molteni

    (Unicatt - Università cattolica del Sacro Cuore = Catholic University of the Sacred Heart [Roma])

  • Arif Butt

    (LUMS - Lahore University of Management Sciences)

  • Oliver Furrer

    (UNIFR - Université de Fribourg = University of Fribourg)

  • Fidel León Darder

    (UV - Universitat de València = University of Valencia = Universidade de Valencia)

  • Maria Kangasniemi-Haapala

    (South Eastern Finland University of Applied Sciences (Finland, Mikkeli) - XAMK)

  • Ajantha Dharmasiri

    (University of Sri Jayewardenepura)

  • Ruth Alas

Abstract

We assess the impact of organizational culture on employees' psychological safety using data from 2451 employees across 18 societies. Our multi-level structural equation models reveal that organizations that emphasize a clan culture foster significantly higher psychological safety than those that emphasize a hierarchy culture, and trust in top management mediates the effect of organizational culture on psychological safety. Additionally, macro-environmental factors, specifically a society's cultural context and governance quality, moderate the effect of trust in top management, explaining variance in psychological safety globally. Our findings make a novel contribution to the literature on psychological safety, international management, and organizational behavior. We outline vital implications for managers and provide directions for future research.

Suggested Citation

  • Ratan J.S. Dheer & Jane Terpstra-Tong & Len Treviño & David Ralston & Nikos Bozionelos & Brian Tjemkes & Luis Sigala Paparella & Marian Crowley-Henry & Calvin Burns & Fabian Froese & Gabrielle Poeschl, 2026. "Impact of organizational culture on employee psychological safety perception: The pivotal role of trust in top management across 18 societies," Post-Print hal-05624827, HAL.
    • Handle: RePEc:hal:journl:hal-05624827
    DOI: 10.1016/j.ibusrev.2025.102523
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