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Volunteers’ Interest in Skill-Based Rewards and in Awards in Nonprofit Organizations: A Study of Volunteer Recognition in France

Author

Listed:
  • Guillaume Plaisance

    (UB - Université de Bordeaux, Institut d'Administration des Entreprises (IAE) - Bordeaux, IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux)

Abstract

There has been a growing interest in the literature about the recognition of volunteers as a means to support volunteer retention. Using a contingent approach, this study highlights the variability in the interest of volunteers in two types of recognition: skill-based rewards and awards. French volunteers were surveyed through community-engaged research: 2,679 questionnaire responses were obtained and lead to a profile of volunteers who are interested in different skill-based rewards and awards. The notion of volunteer experience is thus discussed and this calls for personalization and for a deliberative approach to rewards and awards decisions. Practical recommendations aimed at public policymakers (e.g., empowering public policies on volunteer recognition), federations and networks supporting nonprofit organizations (NPOs; e.g., centralizing links with stakeholders implementing rewards and awards), and NPOs themselves to help manage recognition needs (e.g., meeting the needs of younger generations) are also formulated.

Suggested Citation

  • Guillaume Plaisance, 2025. "Volunteers’ Interest in Skill-Based Rewards and in Awards in Nonprofit Organizations: A Study of Volunteer Recognition in France," Post-Print hal-05615990, HAL.
    • Handle: RePEc:hal:journl:hal-05615990
    DOI: 10.1177/08997640251366233
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