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Contribution of quality management practices on quality results

Author

Listed:
  • Vathsala Wickramasinghe

    (University of Moratuwa)

  • G.L.D. Wickramasinghe

    (University of Moratuwa)

Abstract

The objective of the study was to investigate the extent to which quality management practices contribute to quality results. A self-administered survey questionnaire was used for the data collection. It was found that regression coefficient estimates for leadership, information and analysis, strategic quality planning, human resource development, quality assurance, and customer orientation are statistically significant.

Suggested Citation

  • Vathsala Wickramasinghe & G.L.D. Wickramasinghe, 2012. "Contribution of quality management practices on quality results," Post-Print hal-05594522, HAL.
  • Handle: RePEc:hal:journl:hal-05594522
    Note: View the original document on HAL open archive server: https://hal.science/hal-05594522v1
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